How To Fix Hisense Roku TV Not Connecting To Wifi?

You Turn on the TV but your Hisense Roku TV not connecting to Wifi. If this happens to you, you can’t watch any streaming content on the Hisense Roku TV. You see a buffering screen when there is no Wi-Fi connection for Hisense Roku TV. There are different ways to fix the Wi-Fi connecting issue for the Hisense Roku TV and 10 tested solutions are mentioned in this guide.

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Hisense Roku TV Not Connecting To Wifi

1. Check Your WiFi Connection

check wifi connection

The first step in troubleshooting the “Hisense Roku TV not connecting to WiFi” issue is to check the status of your WiFi connection. A strong and stable internet connection is crucial for the uninterrupted streaming of shows and movies. To ensure your WiFi network is functioning properly, follow these steps:

Begin by confirming that other devices in your home are connected to the WiFi network without any issues. Check if your smartphone, laptop, or other devices can access the internet smoothly. This will help you determine whether the problem lies with your Hisense Roku TV or the network itself.

If other devices are connecting successfully but your Hisense Roku TV isn’t, you might need to delve deeper into TV-specific troubleshooting methods. However, if all devices are experiencing connectivity problems, it’s more likely that your router or modem might be the culprit. Restart your router by unplugging it for about 30 seconds and then plugging it back in. Give it a moment to fully reboot and reconnect to the internet.

Once your router is back online, try connecting your Hisense Roku TV to WiFi again. Often, a simple router reset can resolve connectivity issues, and your Hisense Roku TV should be able to establish a connection.

2. Disconnect and Reconnect

Disconnect and Reconnect router

When it comes to technology, sometimes a quick disconnect and reconnect can solve minor issues such as the Hisense Roku TV WiFi Issue. This technique can help resolve minor glitches and errors that might be preventing your Hisense Roku TV from connecting to WiFi.

To disconnect and reconnect your TV to the WiFi network, follow these steps:

  • Press the Home button on your Roku remote to navigate to the home screen.
  • Select “Settings” to access the TV’s settings menu.
  • Scroll down to “Network” and choose “Set up connection.”
  • From the available options, select your WiFi network. You’ll likely need to enter your WiFi password.
  • By re-entering your WiFi password, you’re ensuring that the correct credentials are being used to establish the connection.
  • After reconnecting to WiFi, check if your Hisense Roku TV now successfully connects to the internet.

3. Power Cycle Your Hisense Roku TV

Power Cycle Your Hisense Roku TV

If you’re still facing connectivity issues after checking your WiFi connection and attempting to reconnect, a power cycle might help you to restore the WiFi connection of the Hisense Roku TV.

Power cycling involves fully turning off your TV, waiting for a brief period, and then turning it back on. This process can refresh the TV’s internal settings and potentially resolve software-related issues that could be affecting the WiFi connection.

  • Make sure your TV is turned on and functioning.
  • Locate the power button on your TV or the remote control, and turn off the TV.
  • Unplug the power cord from the electrical outlet or the TV itself. Leave it unplugged for about 30 seconds.
  • During this time, any residual electrical charge in the TV’s components will dissipate, allowing for a more complete reset.
  • After 30 seconds, plug the power cord back into the outlet or TV.
  • Turn on the Hisense Roku TV using the power button or the remote control.
  • Wait for the TV to fully boot up and display the home screen.
  • Once the TV is back on, attempt to connect it to the WiFi network again.

Power cycling can often resolve temporary glitches that might have been affecting your Hisense Roku TV’s ability to connect to WiFi. If the issue was caused by a minor software bug, this method should help re-establish the WiFi connection.

4. Update Roku OS Software

Update Roku OS Software

Staying up to date with Hisense Roku TV software is essential for ensuring the smooth performance of the TV. An outdated operating system can lead to compatibility issues, including problems connecting to WiFi networks. To update your Roku OS software, follow these steps:

  1. Navigate to the home screen by pressing the Home button on your Roku remote.
  2. Scroll down and select “Settings” to access the TV’s settings menu.
  3. Choose “System” followed by “System Update.”
  4. Select “Check Now” to manually check for available updates.
  5. If an update is available, your Roku TV will download and install it automatically.
  6. After the update is complete, your TV will restart. Attempt to connect to the WiFi network again.

Updating your Roku TV OS can resolve bugs and glitches that might be affecting your Hisense TV’s ability to connect to WiFi. Plus, you’ll benefit from the latest features and improvements that come with the updated software.

5. Update Network Router Firmware

A network router is the backbone of your internet connection. Just like any other piece of technology, routers require firmware updates to ensure they operate smoothly. If your Hisense Roku TV isn’t connecting to WiFi, an outdated router firmware could issue. Here’s how to update it:

  1. Access your router’s admin dashboard by entering the router’s IP address in a web browser.
  2. Log in with your router’s username and password. If you haven’t customized these credentials, you can find them in the router’s manual or on a sticker attached to the device.
  3. Look for the firmware update section in the dashboard. The exact location varies by router brand, but it’s usually under “System” or “Advanced” settings.
  4. Check if there’s a firmware update available for your router model. If yes, follow the on-screen instructions to download and install the update.
  5. After updating the router firmware, restart the router and wait for it to fully reboot.
  6. Reconnect your Hisense Roku TV to the WiFi network and see if the connection issue is resolved.

Updating the router firmware ensures that your router is equipped with the latest security patches and performance enhancements. This can directly impact your TV’s ability to connect to WiFi effectively.

6. Configure/Switch Network Router Band

Switch Network Router Band

Routers often broadcast two bands: 2.4 GHz and 5 GHz. If your Hisense Roku TV is having trouble connecting to WiFi, adjusting the router band settings could help.

  1. Log in to your router’s admin dashboard using the IP address and login credentials.
  2. Locate the wireless settings section and look for the band options.
  3. If your TV supports both bands, make sure both the 2.4 GHz and 5 GHz bands are enabled.
  4. If your TV only supports the 2.4 GHz band, switch the settings to prioritize that band.
  5. Save the changes and let the router reboot.
  6. Reconnect your TV to the WiFi network on the chosen band.

7. Check for Interference and Placement

WiFi signals can be affected by interference from other electronic devices, walls, and even neighboring networks. To ensure a strong and stable WiFi connection, consider the placement of your Hisense Roku TV and the router. Here are some tips:

  1. Keep your TV and router away from large appliances, electronic devices, and walls that might obstruct the signal.
  2. Make sure there are no physical barriers between your TV and the router that could weaken the WiFi signal.
  3. If possible, position the router at a central location in your home for better coverage.
  4. Avoid placing the router on the floor or in a closed cabinet, as this can impede signal strength.
  5. Experiment with the TV’s placement to find the optimal spot that receives a strong WiFi signal.

By optimizing the placement of your TV and router, you can minimize the chances of WiFi interference and improve connectivity.

8. Consider Ethernet Connection

Ethernet Connection

If you’re still struggling with WiFi connectivity issues, an alternative solution is to use an Ethernet connection. While Hisense Roku TVs may not have built-in Ethernet ports, you can use a USB-to-Ethernet adapter to establish a wired connection.

  1. Obtain a USB-to-Ethernet adapter compatible with your TV.
  2. Plug the USB end of the adapter into an available USB port on your TV.
  3. Connect the Ethernet cable to the Ethernet port on the adapter.
  4. Plug the other end of the Ethernet cable into an available port on your router.
  5. The TV should automatically recognize the Ethernet connection.
  6. Test the connection by accessing the internet on your Hisense Roku TV.

An Ethernet connection offers a stable and reliable way to connect your TV to the internet, bypassing potential WiFi issues altogether.

9. Reset TV to Factory Settings

When all else fails, resetting your Hisense Roku TV to its factory settings can be the last solution to resolve inconsistent WiFi connectivity issues. Keep in mind that performing a factory reset will erase all your settings and personal preferences, so proceed with caution.

  1. Press the Home button on your Roku remote to access the home screen.
  2. Scroll down and select “Settings” to open the settings menu.
  3. Choose “System” and then “Advanced system settings.”
  4. Select “Factory reset” and follow the on-screen prompts to confirm the action.
  5. Your TV will restart and begin the factory reset process.
  6. After the reset is complete, set up your TV again and reconnect it to the WiFi network.

While a factory reset can help eliminate software-related issues, remember that you’ll need to reconfigure your settings and reinstall apps afterward.

10. Contact Hisense Roku Support

Hisense Roku Support

If none of the previous solutions have resolved the “Hisense Roku TV not connecting to WiFi” problem, it’s time to reach out for professional assistance. Hisense Roku TV support experts are equipped to diagnose and address complex technical issues.

  1. Visit the Hisense official website and navigate to the support section.
  2. Look for contact information such as phone numbers or live chat options.
  3. Reach out to Hisense Roku TV support and explain the issue you’re facing.
  4. Follow their guidance and troubleshooting steps, which may include more advanced solutions.
  5. If the issue persists, they can provide further assistance or recommend in-person service if needed.


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